Welcome!

Welcome!

Wednesday, November 28, 2012

KIFL Business Communications Skills - final interview preparation - job postings

Hello my Senka students (yet again!), 
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As you can see in the picture above, it's the fictitious Kanda Park Hyatt job posting from today (11/28). In this post, I have this plus three other job postings for you to choose from for 12/5 and 12/12.


You do not have to do these, but they may be good to use. They are not real, but are based on some recent, real job postings.

(*DISCLAIMER: these job postings are fictitious, but have features of real job postings. These have been adapted and modified strictly for non-profit, educational use.)

JOB POSTINGS

Below are three additional job postings. Again, they are fictitious, but are based on real postings. Take a look at each one, and choose one you would most be interested in as an interviewee. Work with your interview partner - as the interviewer, he/she will ask you questions based on what the job is asking for.

Good luck!


1. Bilingual Communications Assistant – U.S. Consulate, Osaka
The U.S. Consulate in Osaka is looking for a bilingual (Japanese-English, English-Japanese) communications assistant. The duties for this position are:
Maintains the Consulate’s social media tools, including Facebook and Twitter.
Participates in Consulate meetings, including business promotion events.
Writes reports about Consulate activities for use in the Principal Officer’s monthly report and other publications.
Provides input and promotion support for community outreach events in Nagoya and the surrounding areas.
Helps prepare for Consulate activities such as the annual Holiday party and U.S.
Independence Day reception.
Assists in protocol activities and administrative tasks.
Photographs or records video of Consulate activities as needed.
Other duties as assigned.

The requirements for this position are:

Good working knowledge spoken and written English is required.
Fluency in spoken and written Japanese.
Good computer skills are required, particularly with Microsoft applications.
Proficiency with various social media platforms (Facebook, Twitter, etc).
Familiarity with American culture, politics, and society.

Preference will be given to those candidates who have:

     TOEIC scores of 800 or more.
     Experience living in both the U.S. and Japan (for either educational or employment   
              purposes)

Japanese nationals and U.S. citizens who have spousal visas, or have permanent residency, in Japan are welcome to apply. 

2. Gourmet Shop Manager – Four Seasons Outlet, Tokyo


The Four Seasons outlet in Tokyo is looking for one (1) manager for the hotel gourmet shop revenue center and its daily operations.


Basic roles and responsibilities:

1. Provide and ensure quality service to guests by responding to their requests in a prompt, efficient and courteous manner.

2. Maintain excellent cleanliness and order of the shop to ensure an attractive and appealing environment.

3. Be responsible for monthly stock inventory checks and reports, and prepare monthly reports on sales and activities.
4. Assist guests in related services such as gift-wrapping and delivery of purchased products.

5. Monitor performance and conduct evaluations for shop service attendants.

6. Train service attendants in operating procedures, sales techniques, product knowledge and customer service skills

7. Maintain excellent communications and relations with the pastry kitchen and other hotel departments.

8. Handle complaints and related follow-up.


Requirements:
2-3 years or more experience in café, bakery, patisserie, chocolaterie and/or confiserie products and shop operations, with a preference for some experience in supervisory capacity.
Undergraduate degree from a university, or diploma from a vocational college, in skills related to food service, communications, management and/or the hospitality industry.
Effective customer relations, communication and sales skills.

Food and beverage knowledge preferred.

Knowledge of administration duties.

Good training skills.

Computer literate, with license or certificate in PC/IT applications preferred.
Able to work under pressure.

Flexible,
 good team leader,
good motivator of staff,
quality-oriented
with high standards.

3. Software consultant – Slatecraft Software (Yokohama)

Slatecraft Software is an innovative, dynamic software company that is expanding into the Asia-Pacific market. We make products that enable people to process and understand a wide variety of data. Our software is used by a wide range of business executives, bloggers, journalists, and educators.

Our working culture is casual, family-friendly, yet committed to quality.  Here is what our ideal person would do:

As a software consultant, you will become an expert in our software. You will communicate the features, capabilities, and benefits of Slatecraft. You’ll work in presales capacity, and help existing customers learn about the products by designing and delivering regular training sessions.  After sales, you’ll help people make breakthrough advances with analysis to ensure adoption of our software. You can quickly turn-around possible sales into guaranteed sales with great visual design on our YouTube-style platform. You’ll make this happen by:
     Provide presales support for prospects including data review, product demonstrations and analytic problem solving.
     Become an expert in the features, benefits and application of Slatecraft’s products. Communicate via phone, email, face-to-face and on the web with prospects assisting  
     and guiding them through the evaluation and selection process.
     Communicate daily with sales staff regarding sales activities and tactics.
     Deliver web-based training sessions for customers and prospects.

Here’s what our ideal person would come to the interview with:

Commitment. Willing to go for it with a strong work ethic; self-directed and   
      resourceful.
Energy and Creativity. Energy and enthusiasm are you. You think differently and 
      amaze people with your interesting angles and quality work. You love the 
      creative process – whether that’s selling a new customer or recruiting a great 
      salesperson.
True Team Play.  You're a leader and you know that to get the best results, you 
      also have to be a great team player.
Experience.  A 4-year university degree in computer science, IT, business or 
      economics, or a certificate with a background in languages, business and/or IT.
Service Mindedness.  You deliver customer support like you expect to receive it; 
      with excellence.
Cross Cultural Experience. You have experience relating to customers from a 
      variety of cultural backgrounds. Fluency in English and Japanese. 

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